Privacy Policy

Last updated: 22 September 2026

Identity and Role of the Data Controller

showquelra acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your information in connection with our Course A show production resources. Our registered address is 82 Wandsworth Bridge Road, London, SW6 2TF, United Kingdom and we can be contacted at [email protected]. Company Registration Number: 07591694 | Registered in England and Wales | Registered Office: 82 Wandsworth Bridge Road, London, SW6 2TF, United Kingdom

Scope of This Privacy Notice

This notice applies to all visitors to our website who access our resources on stage presentation topics including camera angles, lighting cues, audio checks and workflow management for entertainment formats. It covers individuals in the United Kingdom and explains how we handle data when you browse, register or interact with our commercial services.

Categories of Personal Data and Sources

We collect identification details such as your name and email address when you use our contact form. Usage data including IP address, browser type and pages visited is gathered automatically through server logs. Information may also come from third-party analytics providers or when you voluntarily submit details via forms. No sensitive data categories are routinely collected.

Purposes of Processing and Legal Bases

Personal data is processed to deliver our show production resources, respond to enquiries, improve site functionality, comply with legal obligations and send service-related communications. Each purpose relies on a specific legal basis under UK GDPR such as consent for marketing, contractual necessity for resource access, legal obligation for record keeping and legitimate interests for analytics and security.

Requirement to Provide Data and Consequences

Supplying contact information is necessary to receive responses to your queries. Failure to provide it may prevent us from assisting you. Usage data is collected automatically and you cannot opt out of essential technical processing without leaving the site.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytics. Details are set out in our separate Cookie Policy which you can access via the site-wide cookie banner. You may manage preferences through your browser settings at any time.

Processors, Recipients and Legal Disclosures

We share data with service providers such as hosting companies, analytics platforms and email delivery services under appropriate contracts. Data may be disclosed if required by law, regulation or court order. Categories of recipients include IT support vendors and regulatory authorities where necessary.

International Transfers

Some processors may be located outside the United Kingdom. In such cases we ensure appropriate safeguards such as standard contractual clauses or adequacy decisions are in place to protect your data.

Retention Periods

Contact form data is retained for up to two years after the last interaction. Server logs are kept for twelve months. Data required for legal compliance is retained according to statutory limitation periods. Criteria for determining retention include the purpose of processing, legal requirements and business needs.

Security and Data Minimisation

We implement technical and organisational measures including encryption, access controls and regular reviews to protect personal data. We collect only the minimum information necessary for each purpose and delete data when it is no longer required.

Data Subject Rights

You have the right to access, rectify, erase, restrict processing, data portability and object to processing of your personal data. Requests can be submitted by emailing [email protected]. We will respond within one month in most cases.

Withdrawing Consent and Objecting to Marketing

Where processing is based on consent you may withdraw it at any time by contacting us. You can also object to direct marketing or profiling by using the unsubscribe link in communications or writing to [email protected].

Right to Complain

If you are dissatisfied with how we handle your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post.

Children and Age Restrictions

Our resources are intended for adults engaged in professional entertainment production. We do not knowingly collect data from individuals under the age of eighteen. If we become aware of such data we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals.

Changes to This Policy

We may update this notice periodically. The current version will always be available on our website with the effective date displayed. Continued use of the site after changes constitutes acceptance of the updated policy.